What is Mapstar?

Mapstar allows you to create unique Augmented Reality stories which you can create, save and share at real-world locations. Expand your world and share your stories!

What is location-based Augmented Reality (AR)?

Location-based Augmented Reality means that everything you do in Mapstar can be experienced in right where it happened in the real world through your phone's camera.

What can I do with Mapstar?

Mapstar allows you to expand your world with digital AR information and stories. So far you can use Text, Foto, Screenshot and 3D Emojis to create your stories. Furthermore, you can search for Stars of other users, find friends and follow their journey.

On which devices is Mapstar running on?

Mapstar is running on iOS 7 and upwards as well as Android 7 and upwards. Furthermore, it is necessary that your Android device supports Google Play services for AR (See a list of supported devices here)

Does Mapstar work indoor?

If you have a good GPS and internet signal than Mapstar also works indoor. Nevertheless, we recommend using Mapstar outside as the performance is better.

Does Mapstar work at night?

As we use your smartphone camera to detect objects and surfaces it is important that there is enough light for your phone's camera to “see”.

Can I do the App tutorial for a second time?

If you want to do the tutorial again please navigate to the settings in your personal profile where you can start the tutorial again.

Why are my Stars displayed at another position after I start the app or the map doesn´t show my location?

Your device location service seems not to be active. Please check your GPS / location service is active and the permission for Mapstar is set. Also, a restart of your device can help and a cross-check if Google Maps is showing the correct location.

Why do my Stars sometimes drift to another position?

One challenge of Augmented Reality is to precisely locate and map the position of a Star. If the GPS or internet connection is not good we try to determine the location as good as possible to position the Stars accurately, but this still may not accurate as there are technical limitations of GPS. We are working on that and will soon fix it!

Will my Stars be visible to other Mapstar users?

It is your decision if you want other people to see your Stars. If you want other users to see/not see your Stars you can change your settings in your personal profile in the menu “edit profile”.

Can I delete Stars I have placed?

Yes you can always delete Stars you have placed without being at that location. To delete a Star go to your profile and long press on the picture of a Star to activate the delete button.

Is there a Mapstar user community I can join?

We are very happy if you join the Mapstar community to exchange ideas, problems and critic which helps us a lot to further improve Mapstar exactly the way you want. You find the community here

My Stars are displayed on one position after start or the map does not show up my location.

Your device location service seems not to be active. Please check your GPS / location service is active and the permission for Mapstar is set. Also a restart of your device can help and a cross-check if Google Maps is showing the correct location.